General Conditions of Sale

Article 1: Purpose

The general conditions of sale described below detail the rights and obligations of the self-employed company Les Bijoux de l’Hermine and its customers in the context of the sale of pictorial works and craft products derived from these Works.

All services performed by Les Bijoux de l’Hermine imply unreserved acceptance by the buyer of the present general conditions of sale after reading the elements constituting it.
The customer thus recognizes that he is perfectly informed that his agreement concerning the content of the present general conditions does not require the handwritten signature of this document, insofar as the customer wishes to order on-line the products presented in the shop of the site

Article 2: Products

Among other things, for technical questions relating to the conditions of navigation on the site (loading time), the photographs do not enter the contractual field. The responsibility of the company Les Bijoux de l’Hermine can not be committed if mistakes have been made. All the texts and images presented on the site of the company Les Bijoux de l’Hermine are reserved, for the whole world, in the title of the royalties and intellectual property; Their reproduction, even partial, is strictly forbidden.
The products proposed by the company Les Bijoux de l’Hermine comply with Article L 111-1 of the Consumer Code, which provides for the potential consumer to know, before the final order, Products it wishes to purchase.

Article 3: Duration of sale

Products are offered for sale until stocks are exhausted. In case of order of a product become unavailable, the customer will be informed of this unavailability, as soon as possible, by e-mail. The customer will also be informed before ordering, on the product sheet, of the unavailability of the product.

Article 4: Rates

Our site indicates prices in Euros, excluding postage. VAT is not applicable under Article 293 B of the CGI. As a result, it can not be recovered. The shipping costs appear on the screen at the end of the selection of the different products by the customer.
The company Les Bijoux de l’Hermine reserves the right to modify its prices at any time but the products ordered are invoiced at the price in force at the time of the registration of the order.
No discount will be granted in case of advance payment. Payment of the full price must be made at the time of the order.

Article 5: Order

The products offered for sale are presented on the site and accompanied by a description. The consumer wishing to buy one of these products can click on his graphic representation. This product is added to its shopping basket containing, where applicable, other items that the consumer wishes to acquire and previously placed by himself in his shopping basket. If the summary containing the prices of Products and delivery charges as advertised elsewhere on the site suits him, otherwise the customer can simply cancel the order, the consumer can enter his delivery details And then, in the case of an order by credit card, click on the Paypal logo to be directed to the secure server of the said establishment in order to proceed to payment in a secure way. Once the payment validated by the consumer on the secure server of Paypal, it has the possibility to return to the site Once the payment has been validated (check, bank transfer, Paypal), the company Les Bijoux de l’Hermine sends to the consumer a summary of his order by e-mail including details of the products ordered, the total price including the The cost of delivery, and the anticipated delivery times.

Article 6: Payment

The consumer expressly declares to have all the necessary authorizations for the use of the method of payment that he chose during the validation of his order. He makes a commitment moreover to make sure of his solvency before any order, fault for the company Les Bijoux de l’Hermine to be able to proceed to the delivery of the ordered products. The company Les Bijoux de l’Hermine also has the possibility to suspend or cancel any order or delivery in case of refusal of delivery of authorization of payment on behalf of the financial institutions questioned according to the method of payment chosen by the consumer. In the same way, it also has the possibility to refuse to take into account an order or to make a delivery emanating from a consumer with whom a serious litigation is in progress. The consumer is moreover informed that the company Les Bijoux de l’Hermine can proceed to the analysis and/or the verification of the orders placed in order to fight against fraud, and in this context reserves the possibility to ask the consumer for any proof that it would consider useful. It reserves at the end of this procedure the possibility of suspending or cancelling any order or delivery, even in the event of authorization of payment delivered by the financial organizations concerned, in the cases where this analysis and/or these checks would give to think that the aforementioned order is placed in fraud of the rights of a third party. Furthermore, it shall not be liable in the event of misappropriation or fraudulent use of any means of payment that has not been detected by this analysis and/or verification procedure.

Article 7: Delivery / Delay

The products are delivered to the following European countries: Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland and the French overseas departments and territories, to the address provided by the consumer when ordering online or offline. A delivery in a country not included in this list must be approved by the company Les Bijoux de l’Hermine. In the case where the delivery address is different from the billing address, it is appropriate for the consumer to supply these two separate addresses in the order form. It is also the consumer’s responsibility to provide all relevant information for delivery when ordering to allow carriers to proceed with delivery. In case of incorrect or incomplete information which has led to the impossibility for the carrier to deliver, a second delivery will be made after the carrier returns the goods to the company Les Bijoux de l’Hermine, With the prior payment of the amount of new shipping charges from the consumer. The choice of country of destination must be made at the time of the order. Any change of destination, resulting in the edition of specific document (s) will be invoiced at a flat rate of 50 €.

The order will be executed no later than 7 days from the day following the day on which the consumer placed his order. In case of unavailability of the ordered product, especially by our suppliers, the consumer will be informed as soon as possible and will be able to cancel his order. The consumer will then have the choice of asking either an asset of the amount of his order except postage, or the refund of the sums paid within 30 days at the latest of their payment, or the exchange of the product.
The consumer must submit to the Les Bijoux de l’Hermine the same day of delivery or at the latest on the first working day following the delivery, any complaint of error of delivery and / or non-conformity Products in quality or quality compared to the indications on the order form. Any claims made beyond this deadline will be rejected.
In case of error of delivery or exchange, any product to be exchanged or refunded must be returned to the company Les Bijoux de l’Hermine as a whole and in its original packaging to the following address : Cécile Ambrogio, 3 Rue Saint Pol Roux, 29570 ROSCANVEL. To be accepted, all returns must be notified in advance to the company Les Bijoux de l’Hermine and validated.

Article 8: Period of withdrawal

The consumer has a period of 14 days to return, at his own expense, products that do not suit him. This period runs from the day of delivery of the consumer’s order. If this period expires on a Saturday, a Sunday or a public holiday, it is extended until the next working day. Any return must be notified in advance to the company Les Bijoux de l’Hermine by email at the following address: contact[a]lesbijouxdlhermine[point]fr. The consumer must indicate in his email his customer number, the number of his order and the reason for his retraction. The product must be returned in registered parcel at the following address: Cécile Ambrogio, 3 Rue Saint Pol Roux, 29570 ROSCANVEL. Only the returned products will be taken in their entirety, in their original packaging complete and intact, and in perfect condition of resale. Any product that has been damaged, or whose original packaging has been damaged, will not be refunded or exchanged. This right of withdrawal is exercised without penalty, except for the costs of return. In the event of the exercise of the right of withdrawal, the consumer has the choice of asking either an asset of the amount excluding postage of his order, or the refund of the sums paid, or the exchange of the product. In the case of an exchange, the redirection will be at the expense of the consumer. If the right of withdrawal is exercised, the company Les Bijoux de l’Hermine will refund the consumer within 30 days. The consumer will then be reimbursed by bank transfer or by check.

Article 9: Guarantees

In accordance with Article 4 of Decree No. 78-464 of 24 March 1978, the provisions hereof shall not deprive the consumer of the legal guarantee which obliges the professional seller to guarantee him against all the consequences of the hidden defects of the thing sold . The consumer is expressly informed that the company Les Bijoux de l’Hermine is not the producer of the raw materials used to produce the products presented within the framework of the website, within the meaning of Law n ° 98- 389 of 19 May 1998 relating to liability for defective products. Consequently, in the event of damage to a person or property caused by a defect in the product, only the producer’s responsibility can be sought by the consumer on the basis of the information on the packaging of the product. The terms and duration of the producer guarantee are indicated on the data sheets.

Article 10: Personal data

In accordance with the law of 6 January 1978 amended by the law of 6 August 2004, Internet users have the right to access and rectify personal data concerning them. This data is provided only for the purpose of proceeding with the delivery of the products ordered via the site, by fax, telephone or postal mail. They are compulsory for the processing of their order and any checks carried out to combat fraud. If optional data are to be collected, the consumer will be advised of this optional nature. The consumer is informed that the refusal to provide mandatory data results in the impossibility of proceeding with the delivery of the products that he would like to order. It is also advised that in the course of verification of the information provided in its order, the data may be transmitted to third parties for the sole purpose of verification. The consumer has the possibility to oppose the possible transfer to a third party of the personal data concerning him, except the third parties responsible for the verification of the mandatory data provided at the time of the order, it being specified that this opposition may result in the impossibility of Process its order. The creation of a customer account on the site entails acceptance by the customer to receive possibly promotional offers from the company Les Bijoux de l’Hermine only, It being specified that each shipment will contain an unsubscribe link allowing it at any time to no longer receive these promotional offers. Information on setting up cookies to enable and / or facilitate online ordering is available at All requests for details concerning the personal data and / or the purpose of the processing set up, as well as the exercise of rights of access, rectification and opposition, will be made by e-mail. In addition, the whole site is the subject of an encryption of the communications realized between the hardware of the client and the server hosting the site

Article 11: Force Majeure

The company Les Bijoux de l’Hermine can not be held responsible for the non-performance of the contract in case of stock shortage, unavailability of the product, fortuitous event or force majeure. Unforeseeable, unavoidable events, independent of the will of the company Les Bijoux de l’Hermine, will be considered as a fortuitous event or force majeure all facts or irresistible circumstances, outside the company Les Bijoux de l’Hermine Which can not be prevented by the latter, in spite of all reasonable efforts. The company Les Bijoux de l’Hermine, if affected by such circumstances, will notify the customer within ten working days of the date on which it becomes aware of it. The two parties shall, within a period of one month, close together, unless it is impossible due to force majeure, to examine the impact of the event and to agree on the conditions under which the performance of the contract will be continued. Expressly, force majeure or unforeseeable circumstances, in addition to those usually adopted by the jurisprudence of the French courts and tribunals, shall be regarded as blocking means of transport or supplies, earthquakes, fires, storms, floods, lightning; The shutdown of the telecommunication networks or difficulties specific to the telecommunication networks external to the customers.

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